Our commitments are backed by money
The client's main concern is that the flower wall might simply not be delivered on the day of the event. If that ever happens, we refund three times the order value. This is a real financial guarantee, formally stated in the contract. No one in the decor market offers this level of guaranteed protection.
Most studios, in the event of a failed order, simply issue a refund and
effectively bear no real responsibility for the disruption. We, on the
other hand, are financially accountable for our results, fully
understanding that on the day of the event, the cost of failing to deliver
is far too high.
That is why we do not rely on verbal promises alone β all obligations are
formally set out in an official contract. If we fail to provide the service,
we assume financial liability equal to three times the order value. This is
a real form of client protection, clearly defined in advance and completely
transparent.
Such guarantees are not common in the decor industry, as they represent a
level of responsibility that goes beyond standard market practice. As a
result, your event is protected by a multi-fold financial guarantee.